Help
Support
Answers to common questions about the PlantRitual app. If you can't find what you need, email us and we will get back to you.
Contact us
Email myplantritual@gmail.com. Tell us your phone model, the app version (Settings, About, Version) and what happened, so we can help faster.
Common questions
Do I need an account?
No. You can add plants and follow your care schedule without signing in. Sign in with your email to back up your plants and use them on another device. Plants you added before signing in move to your account.
My sign-in link does not arrive or does not work
Check your spam or junk folder. Open the link on the phone where PlantRitual is installed. Sign-in links expire, so if one no longer works, request a new link from the app.
I don't get care reminders
Make sure notifications for PlantRitual are allowed in your phone's settings. In the app, open Settings, Notifications and check Push Reminders, your reminder time and Quiet Hours.
How do weather adjustments work?
In Settings, open Weather-adjusted schedule and search for your city. PlantRitual uses the local forecast to move watering, for example a little later on cold or humid days and sooner in hot weather. We store only the city you choose, never your exact location. You can turn adjustments off or remove the city at any time.
Does PlantRitual cost anything?
PlantRitual is currently free. There are no in-app purchases or subscriptions.
How do I export my data?
Open Settings and tap Export My Data. The app creates a copy of your plants, schedules and care history that you can save or share.
How do I delete my account?
Open Settings, tap Delete My Account and type DELETE to confirm. This permanently removes your account and all plant data. If you no longer have the app, follow the steps on the account deletion page.
Can I change the app language?
Yes. Open Settings, Language. PlantRitual is available in 13 languages and follows your phone's language by default.